Free Shipping for orders over £40

Stocking Stuffers

Gift Sets

Delivery & Returns

UK Delivery - Free over £40

- All orders are delivered via Royal Mail.
- We aim to deliver your order 3-5 working days after payment has been processed.
- For all orders under £40 tracked shipping is a flat rate of £4.
- We offer tracked UK shipping on all orders.

International Delivery 

- Please note we are a UK based company and all prices on the website are based on the current exchange rate to GBP (£). 
- Your final order amount will be shown and processed in GBP. 
- If you are located outside of the EU you may incur additional customs charges that are the responsibility of the purchaser.

Europe (outside of the UK & Ireland) - Paused

- We are pausing all our European Orders due to delays and currently unclear guidance on VAT and Customs. We are so disappointed to have to do this and really hope to be able to ship to you in Europe again very soon.

Ireland - VAT and Duties included

- Flat rate of £15 for all orders (which includes any VAT and duties)
- All orders are delivered via Hermes
- All duties and VAT are included in the price
- We aim to deliver your order 3-5 working days after payment has been processed.

USA and Canada - Free over £100

- All orders to USA / Canada are sent via DHL Express.
- We offer free tracked express shipping on all orders over £100. We aim to deliver your order within 5-7 working days after payment has been processed.
- Occasionally there are short delays in shipping that are beyond our control. 
- For all orders under £100 tracked shipping is a flat rate of £18. 
- We deliver to both USA and Canada, but please note that any customs charges are the responsibility of the purchaser.

Rest of World - Free over £150

- We offer free tracked shipping on all orders over £150. 
- Currently shipping to Australia, Bahrain, Israel, Kuwait, Malaysia, New Zealand, Qatar, Saudi Arabia, Singapore, UAE. 
- All worldwide orders are sent via DHL Express.
- We aim to deliver your order within 7 working days after payment has been processed. 
- Occasionally there are short delays in customs that are beyond our control.
- For all orders under £150 tracked shipping is a flat rate of £30. 
- Please note that any customs charges are the responsibility of the purchaser. Please email hello@onlycurls.com if you have any questions regarding international delivery.

Returns

- We hope that you will be happy with you order. If for any reason you would like to return your item, please email hello@onlycurls.com to arrange the return.
- We do not accept returns on used products.
- Our returns address can be found here. Unless the item is faulty, you will be responsible for any return shipping charges.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed for the value of the purchases, and a credit will automatically be applied to your credit card or original method of payment.

Covid-19 Update

At this current time, we are pleased to say that we are still shipping orders. Delivery times will be affected slightly - but rest assured we're doing all we can to get your curly products to your door as fast as possible. Do allow us an extra couple of days on top of our standard delivery times listed below. Please see our Covid-19 FAQ page for further information. Or contact us if you have any questions. 

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